Return and Refund Policy

Thank you for shopping at Dhaka Republic.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Dhaka Republic.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Dhaka Republic, accessible from https://dhaka-republic.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By phone number: Gulshan +880 1711 55 88 02, Khilgaon +880 1885 33 22 22, Chittagong +88 01844 002 002

  • By email: Info@dhaka-republic.com

  • By visiting this page on our website: https://dhaka-republic.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refund

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods are in the original packaging 
  • Fashion products can be tried on to see if they fit and will still be considered unworn.
  • You can return to the delivery person instantly. 
  • The Goods were purchased in the last 7 days but not used.
  • The product must be unused, unworn, unwashed and without any flaws. 
  • It may take 7-10 working days to refund your recent purchase. 
  • There are some products that are nonrefundable and nonexchangeable. talk to the sales persons before confirmation. 
  • Goods on sale cannot be refunded.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

To the purchased outlet

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  •  By phone number: Gulshan +880 1711 55 88 02, Khilgaon +880 1885 33 22 22, Chittagong +88 01844 002 002

  • By email: Info@dhaka-republic.com

  • By visiting this page on our website: https://dhaka-republic.com